General Questions about X-Smart IQ
What is the maximum speed and maximum torque?
Maximum speed is 850 rpm and maximum torque is 5 Ncm.
What is the default speed and torque the handpiece gets shipped out as?
The syncing of the handpiece and the app is required during initial set up. At that time, you can choose to set the motor in stand-alone mode and select a speed and torque from the menu.
What if I don’t have access to the app? Does the motor still work?
The motor handpiece can be used without the iPad and the application. This mode is called stand-alone. However, the motor handpiece must be initially activated with the application to be used in stand-alone mode. In stand-alone mode, a torque and speed must be selected.
What if I lose Bluetooth® connection?
If Bluetooth connection is lost, the motor can still function under the last motor setting used.
How do I turn off the motor?
The handpiece cannot be turned off as there is no off button. The motor auto-powers off for energy savings. In light sleep mode (35 seconds of inactivity), the handpiece awakens when picked up. In deep sleep mode (30 minutes of inactivity), all LEDs are off. You must press the multifunction button to awaken the handpiece.
How long does the battery last?
The battery lasts without charging it for 16 treatments (a treatment is defined as 2 canals with 4 files per canal used for 30 seconds each). The battery can be recharged during treatment. The battery must be fully charged prior to first use. Charging time is a maximum of 6 hours.
When does the battery need to be charged?
• Charge the battery no more than once a day.
• Always fully charge the battery, i.e. until the battery turns green.
• If the battery on the motor handpiece lights up red, charge the battery. You can continue treatment while it is charging.
• Charge the battery as soon as the battery turns red, or at the latest when the battery starts blinking red. Do not begin treatment if battery indicator is blinking red.
Continuous operation with the charger connected shortens the lifetime of the battery. Dentsply Sirona Endodontics recommends working without the charging cable connected.
During Real-Time Torque monitoring (RTTM), does the torque change as the colors change?
The torque doesn’t automatically change unless the auto-reverse is triggered which reverses the movement of the file. The torque limits are different for different files. The red color band on the RTTM indicates that you are close to maximum torque.
Is it recommended to calibrate before every root canal treatment?
Yes, prior to every treatment.
What are the instructions for cleaning the motor and handpiece?
Please refer to the DFU.
What cleaning method should be used for the motor?
Please refer to the DFU for recommended cleaning instructions. Using an unrecommended cleaning and disinfection procedure will cause the plastic to look ugly after a few days.
Questions Related to the Endo IQ App
Can the app be downloaded from an iPhone or any other Apple device?
The Endo IQ app is only validated for iPad only. If a doctor uses a an iPhone or other Apple device the app won’t appear correctly (fonts, sizes, etc.).
Are there plans to offer the App for other devices?
Not at the moment. As Apple iOS® is a closed system it is more appropriate than Android systems for a medical device.
Are there plans to make the App work on the iPhone?
Not at the moment. An iPhone is much more expensive than an iPad and we found that most doctors don’t want to use their personal devices as their work equipment.
Why should I buy an iPad just for a motor?
It is an investment as there are future product integrations in the works. Also, with the Endo IQ app, there are new hardware and new app functionalities to come.
How many users can be set up within the Endo IQ App?
There is no limit.
Which data is saved? And what data is included in the treatment report pdf?
• User information
• Patient identification
• Treatments with a file used and RTTM
• Custom file
• Custom file sequences
• Last 10 min of RTTM for each file
How does the software function in concern to data safety?
There are some recommendations in the DFU: “User must take appropriate measures to protect any data associated with a patient such as activating the device master password, the encryption of the parameters for backup on iTunes® and avoiding using the iPad outside the medical environment.” In addition, only the patient ID is indicated in the Treatment Report pdf.
Any possibility to save the data externally i.e. USB Stick etc.?
No.
Can the data be transferred to a Patient Management system?
You can email out the treatment report as a pdf. This pdf document can then be uploaded to any Patient Management software.