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Connect Case Center for dental labs

With Connect Case Center your dental lab profits from an innovative method to process precise digital impressions. This technique with the inLab system is easily independently integrated into the CAD/CAM workflow of your lab and is cost effective.

As an inLab laboratory you can directly process digital impressions over Connect Case Center and therefore become a coveted partner. Every dental practice that wishes to produce digital impressions and send them to a lab could be your next customer. In future new orders are received via Connect Case Center directly on your PC. For you this means that you simply receive the data, design and mill.

Furthermore, Connect Case Center offers you further the possibility to directly and quickly clarify the model data received, order data and delivery schedule. This immediate feedback to the practice saves time and prevents unnecessary corrections at a later point of time.

Benefits for the dental laboratory

Ideal link to the increasing level of digitalization in the dental practice

Precise production of tooth restorations using digital intraoral impression data

Time savings due to immediate and direct coordination with the practitioner during patient consultation

Economic scope thanks to flexible production options

Potential for optimization in terms of logistics costs, complaints, hygiene, model-free production options

Connect - the digital workflow from Dentsply Sirona

As a dental laboratory, you benefit from the digital workflow with Connect. Direct, free data transmission is more precise, more hygienic and faster than any impression tray. You can concentrate on your core competency: the production of high-quality restorations. Open interface leaves you free to handle your manufacturing processes.
Scan. Check. Send.
Receive and transmit data via the Connect Case Center.
Design with inLab SW, produce with inLab or other CAD/CAM production unit and finalize.

Flexible Design

After receipt and review of the Connect orders, the dental laboratory can get to work on the design using the inLab CAD software right away. As an alternative, the 3D model data set can be exported to another CAD software for design via the optional inLab STL interface.

Design Service for CEREC Users

A large percentage of digital impressions via the Connect Case Center are created in the numerous CEREC user practices. For complex and more aesthetically demanding orders, this allows additional dental expertise to be used. But it does not always have to be the finished restoration that leaves the laboratory. With the digital Design Service laboratories can receive the intraoral data set via the Connect Case Center portal, design the desired work with the inLab software and send the design data set back to the CEREC practice for finalizing. A digital service that can save valuable treatment time in the practice and reward dental know-how.  

Flexible model production

Given the continuous development of high-quality CAD/CAM materials for monolithically produced restorations, a physical working model is already a thing of the past for many digital impressions.

If necessary, the 3D model data received can be sent either to the central model production, infiniDent, or to an alternative model production (e.g. 3D printer) via the STL data export.

Production with inLab

Two productive production units are available for a consistent CAD/CAM process within the inLab system - free and for a comprehensive range of materials, open and productive:

inLab MC X5

5 axes, dry and wet processing, milling and grinding, block and round processing

inLab MC XL

4 axes, wet processing, milling and grinding, block processing, high-speed manufacturing

Alternative production

The inLab software is open. This means that directly after the receipt of data and STL export, the dental laboratory can proceed with production using different CAD software. Or the design is first produced using the inLab CAD software and then exported to the production unit of a third-party provider.

Alternatively, central production with infiniDent can be used: For finishing both inLab design data directly from the inLab software as well as data via STL transmission from another CAD software.

Video Tutorials

Register for Connect Case Center today

With Connect Case Center your dental lab profits from an innovative method to process precise digital impressions. Registration is free of charge for inLab customers.

Data Protection

Data protection

Download the Connect data protection policy here.

Connect: Technical overview

Omnicam AC and Primescan AC

Dimensions AC (W x H x D)
408 x 1023-1190* x 443** mm
21,5", 1920 x 1080 pixel monitor resolution (FHD)
Device weight
39,5 kg
Scanner weight Primescan 457 gr with plastic sleeve and 524,5 gr with metal sleeve
Scanner weight Omnicam 316 gr
Dimensions Primescan (W x H x L) 50,9 x 58,8 x 253 mm
Dimensions Omnicam (W x H x L) 40 x 50 x 223 mm
Powder-free Yes
Color Yes
Acquisition technique Primescan
Dynamic Depth Scan and High Frequency Contrast Analysis. Real-time removal of soft-tissue artifacts during scanning. The scanner is moved over the tooth surface at a distance of 0 to 19 mm.
Acquisition technique Omnicam Filming: The data is recorded continuously without blurring by means of the flowing acquisition technique. The scanner is moved over the tooth surface at a distance of 0 to 15 mm.
Power supply
- Standard power supply (100–230 V, 50/60 Hz) 
- Optional: Uninterruptible power supply (short-term battery)
Battery capacity 288,8 Wh; More than 60 minutes of battery running time, up to 4-hour standby time
Network connection
Connect SW (no follow-up costs)
- Acquisition of preparation, antagonist and bite registration
- Calculation of the 3D model within seconds
- Definition of the preparation margin
- Upload of the 3D model to the Connect Case Center for transmission to a lab or specialised partner
Crowns and bridges, inlays, onlays, veneers, temporary restorations, abutments and surgical guides (restricted), orthodontics (CEREC Ortho), model casting

* Height depends on wheter monitor is tilted: When tilted maximally 1023 mm, when upright 1190 mm
** W= 540 mm with swivelled out monitor

  • Receipt of model and order data
  • Order confirmation to the dental practice
  • Communication platform for Chat or Skype link
  • Sending of Design Service restoration data to the dental practice
  • Interface for SLA model ordering with infiniDent
  • Requirements: Internet connection, e-mail address, one-time registration at
  • Connection from the Connect software
  • Completion of the digital order sheet
  • Selection of the laboratory
  • Transmission of model and order data to the dental laboratory
  • Communication platform for Chat and Skype applications
  • Receipt of Design Service restorations from the laboratory for finishing in the practice using the CEREC milling unit
  • Requirements: Internet connection, e-mail address, one-time registration at

inLab SW ≥ 15.0 Basic module

  • Link to the Connect Case Center
  • Download the model data in the software for
    • review
    • design or alternative .STL export*
  • Export of design data set for
    • production with the inLab production unit
    • production with infiniDent or another production unit*


* inLab SW interface module for .STL export required