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Quick answers to common questions 

If you’ve never purchased from Dentsply Sirona, whether online or through a sales representative, please register as a brand-new customer:

1. Select Sign In/Register on at the top-right corner of the DentsplySirona.com homepage

2. Select Register, then select Sign Up Now

3. Enter your personal details and then select Create Online Login 

4. Verify your email via the verification code sent to the email address you’ve provided

5. Select I'm a brand-new customer, then Continue to Account Details

6. Enter your practice details, then select Save & Continue

7. Select your practice billing address, then select Use Selected Address 

8. Select whether you’d like to opt into the ONE DS program

Your account is now pending validation. This process can take up to 5 business days. Once your account is validated, you may shop Dentsply Sirona’s online catalog

If you’ve registered your account with an email you can no longer access, you’ll need to call Customer Service.

To initiate a return, follow these directions:

1. Download and complete this return form outlining the item you’re returning and the reason for return.

2. Attach the form to an email with the subject line: Return (item #). Send the email to the Customer Service team at order.se@dentsplysirona.com.

3. Once you’ve sent the email, a customer service representative will follow up with your return label or, if needed, ask additional questions to complete your return.

We offer CE credits for live courses, webinars, and OnDemand courses. After meeting our course requirements, you’ll receive a certificate by email or as a hardcopy during a live course.

To sign up for a course, you’ll need to enroll here.

See our Sales Team here.

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