DS Points Plus FAQs
1. Can all customers of Dentsply Sirona participate in the DS Points Plus rewards program?
A. Not all customers are eligible to participate. At this time, the DS Points Plus program is not available to DSOs, Universities, Hospitals, Labs, End-Consumers & Non-Licensed Individuals, Distributors/OEMs, Government Entities, Retail Customers and Students/Residents. For DS Points Plus program full terms and conditions please visit the DS Points Plus Terms & Conditions page.
2. How do DS Points Plus members earn points?
A. Customer’s earn points on most purchases made through Dentsply Sirona. Note that they do not earn points on purchases of Continuing Education (CE) courses, on purchases of excluded product and brands such as SureSmile, Atlantis and Simplant.
Orders placed through Customer Service via phone, in person or another non-DS site channel do not earn points.
3. Are there any restrictions on earning DS Points Plus points?
A. Purchases of Clinical Education (CE) courses on dentsplysirona.com do not earn DS Points Plus points..
Products sold online, but not specifically at dentsplysirona.com, are not included in the DS Points Plus program. Examples of these products include, but are not limited to, SureSmile, Orametrix, Atlantis, Azento, and Simplant.
4. How quickly do earned points get credited to DS Points Plus member accounts?
A. Earned points will post online to member accounts within 24 hours after an eligible purchase.
5. How many DS Points Plus points do members earn for each dollar spent on products online at DentsplySirona.com?
A. There are three levels of rewards in the DS Points Plus program based on a member’s total annual spend with Dentsply Sirona in the previous calendar year.
COBALT: Annual spend <$10,000 = 1 point per dollar
GOLD: Annual spend $10,000 to $30,000 = 2 points per dollar
TITANIUM: Annual spend >$30,000 = 3 points per dollar
For example, if a member qualifies for the Cobalt level, and they spend $1,000 on products at dentsplysirona.com, they earn 1,000 points. Each point is worth $0.01, so 1,000 points rewards a Cobalt member with $10.00 in savings on a future online order (1,000 points x $0.01 = $10.00).
6. Can DS Points Plus members move up a rewards level within a calendar year?
A. No. DS Points Plus member rewards levels are determined annually based on total spend with Dentsply Sirona the previous calendar year.
7. How much are DS Points Plus points worth?
A. There are three levels of rewards in the DS Points Plus program based on a member’s total annual spend with Dentsply Sirona in the previous calendar year.
COBALT: Annual spend <$10,000 = 1 point per dollar
GOLD: Annual spend $10,000 to $30,000 = 2 points per dollar
TITANIUM: Annual spend >$30,000 = 3 points per dollar
8. How do DS Points Plus members redeem points for savings?
A. Redemption must occur online for eligible products. The program member must have sufficient points to cover the entire reward “purchase” at the time of redemption. The redemption schedule, available rewards and other information is available on the program website - https://www.DentsplySirona.com/en-us/ds-points-plus-benefits.html.
9. How do DS Points Plus members know how many points they have in their account?
A. DS Points Plus members can view their accumulated points available to redeem online at dentsplysirona.com. Members log in and will immediately be able to see their point total in a banner at the top of each website page they visit. They can also view their program summary of earned and redeemed points in the My Account section. At check out, members will be prompted on whether they want to redeem some, or all, of their points for savings on that purchase.
10. Are there any restrictions on redeeming DS Points Plus points?
A. DS Points Plus points can be redeemed online at dentsplysirona.com for eligible products sold on the site.. Notable exclusions relate to custom products (e.g. SureSmile, welded bands, custom kits, personalized product, Atlantis abutments), certain brands (MIS and Simplant).
11. Can DS Points Plus members use points for savings on the same order they earned the points?
A. No. Members can only use the points on future purchases at dentsplysirona.com.
12. What is the difference between DS Points Plus and the OneDS program?
A. OneDS is a rebate program that customers must enroll in by December 31, 2019, in order to participate. Customers spend on qualifying purchases that count towards respective rebate requirements regardless of the purchasing channel (dealer vs direct, online vs offline). Please contact your Dentsply Sirona representative for more details.
DS Points Plus is a loyalty program that customers must register online at dentsplysirona.com. With DS Points Plus, members earn points on purchases of products they make on the site. These points can be used for savings on future purchases of products and select Clinical Education (CE) courses on the site.
If a customer is signed up for both programs, they can earn rewards with both programs on the same purchase of eligible products. For example, a customer makes a purchase of OneDS-eligible Endodontics, Implant or Orthodontics product online at dentsplysirona.com. This purchase qualifies towards their Consumables spend for their OneDS rebate – AND – the customer earns DS Points Plus points to use for future savings on online purchases at dentsplysirona.com.