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Our Services

Our product services are available to answer technical questions from customers and authorized dealers in German and English from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).

We offer:

  • Technical helpdesk
  • Troubleshooting and technical advice
  • After-sales service

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Phone: +49 (0) 6251 / 16-1670
Fax: +49 (0) 6251 / 16-1818

Our order services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).

 

We offer:

  • Product & spare parts order queries
  • Inquiries about orders placed & deliveries
  • Technical review of spare parts

 

Services:

  • Product & spare parts order queries
  • Inquiries about orders placed & deliveries
  • Technical review of spare parts

 

Product orders:

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1717
Email: bensheim.orderservice@dentsplysirona.com

 

Spare parts:

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1727
Email: bensheim.spareparts@dentsplysirona.com
Spare part clarification

 

To help us respond as quickly as possible to your inquiry please indicate the general scope of your inquiry in the subject line of your e-mail or fax: “product order” or “spare parts”.

 

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Our Return services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).

 

We offer:

  • Warranty and goodwill requests
  • Replacement delivery
  • Repairs
  • Handling of incorrect orders and deliveries

 

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Phone: +49 (0) 6251/16-1690
Fax: +49 (0) 6251/16-1737
Email: bensheim.returnservice@dentsplysirona.com

The CEREC Club team is available exclusively to authorized dealers for urgent enquiries about the CEREC Club.

Phone: +49 (0) 6251/16-1680
Dial extension “3” to contact the CEREC Club.

If you have routine questions about the CEREC Club, please use our Contact form for CEREC Club  requests. 

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1717
Email: bensheim.orderservice@dentsplysirona.com

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1727
Email: bensheim.spareparts@dentsplysirona.com


Spare part clarification

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