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Our Policies
Our Services
Our product services are available to answer technical questions from customers and authorized dealers in German and English from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).
We offer:
- Technical helpdesk
- Troubleshooting and technical advice
- After-sales service
Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany
Phone: +49 (0) 6251 / 16-1670
Fax: +49 (0) 6251 / 16-1818
Our order services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).
We offer:
- Product & spare parts order queries
- Inquiries about orders placed & deliveries
- Technical review of spare parts
Services:
- Product & spare parts order queries
- Inquiries about orders placed & deliveries
- Technical review of spare parts
Product orders:
Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1717
Email: bensheim.orderservice@dentsplysirona.com
Spare parts:
Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1727
Email: bensheim.spareparts@dentsplysirona.com
Spare part clarification
To help us respond as quickly as possible to your inquiry please indicate the general scope of your inquiry in the subject line of your e-mail or fax: “product order” or “spare parts”.
Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany
Our Return services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).
We offer:
- Warranty and goodwill requests
- Replacement delivery
- Repairs
- Handling of incorrect orders and deliveries
Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany
Phone: +49 (0) 6251/16-1690
Fax: +49 (0) 6251/16-1737
Email: bensheim.returnservice@dentsplysirona.com
The CEREC Club team is available exclusively to authorized dealers for urgent enquiries about the CEREC Club.
Phone: +49 (0) 6251/16-1680
Dial extension “3” to contact the CEREC Club.
If you have routine questions about the CEREC Club, please use our Contact form for CEREC Club requests.
Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1717
Email: bensheim.orderservice@dentsplysirona.com
Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1727
Email: bensheim.spareparts@dentsplysirona.com
