Learn more about the Dentsply Sirona Windows 11 Security Package to continue ensuring security and compatibility of your Dentsply Sirona devices.
Need to contact customer service or have a question for tech support?
Main Customer Service (UK&I)
- Closed: From 1:00 PM, 24 December 2025
- Reopens: 8:30 AM, 2 January 2026
- Contact:
- Email: customerserviceuk@dentsplysirona.com
- Tel: (+44) 01932 838343
SureSmile Customer Care
- Closed: From 5:00 PM, 19 December 2025
- Reopens: 8:30 AM, 5 January 2026
- General Contact:
- Email: customerserviceuk@dentsplysirona.com
- Tel: (+44) 01932 838323
Urgent SureSmile Support (Level II)
- Available on: 22, 23, 27, 30 December & 2 January
- Email: suresmile-europe-customercare@dentsplysirona.com
Call: +44 (0)1932 838 343
E-mail: customerserviceuk@dentsplysirona.com
Call: +44 (0) 1453 793190, Mon-Fri, 08:30-16:00
E-mail: uk-service@dentsplysirona.com
For Cavitron Support Hub, click here
Call: +44 (0)1932 838 338 Mon-Fri 9:00am-4:30pm
E-mail: SubscribeandSaveUK@dentsplysirona.com
Call: +44 (0)1932 838 345
E-mail: UK-creditcontrol@dentsplysirona.com
The Digital Support Specialists are here to support customers with equipment trouble-shooting and post-installation needs relating to Imaging, Digital Impression (Primescan / Omnicam) and CAD/CAM equipment and supporting software.
Phone: +44 (0)1453 793190
E-mail: uk-dssupport@dentsplysirona.com
Please try to troubleshoot your issue on the Customer Support Portal by logging into your DS Core account. If this proves unsuccessful, please contact us.
Call: 01932 837300 (8.30am-5pm Monday to Friday)
For Essix plastics, Retainer Brite, IPR products and aligner accessories.
ORTHOCARE - Call: +44 (0)1274 533233 / Info@orthocare.co.uk
WRIGHTS - Call: +44 (0)800 668899 / info@wright-cottrell.co.uk
DMI - Call: +353 21602 0544 / info@dmi.ie
For medical information enquiries outside of office hours, please contact the Medical Information Helpline on +44 (0)7792 158436.
Call us
You can reach us by clicking below or by calling +44 (0)1932-837-344
Please fill out the form below for any general enquiries. To book a consultation, schedule a product demo, or get additional information about our products, visit us here.
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Access additional help topics or contact a sales representative or customer support below!
Product Issue and Request Form
If a product does not meet your expectations—whether due to its identity, quality, durability, reliability, safety, performance, effectiveness, labelling, or packaging—we want to hear from you.
Please use the Product Issue and Request Form to report any product concerns or to request service for your device. Your feedback is important to us and helps ensure we continue to meet the highest standards of quality and patient safety.
