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- Description
Dentsply Sirona has created a Treatment Coordinator (TCO) development programme for dental practices who are looking to fully utilise the digital workflow and associated product streams. The programme would be used to support teams to offer more choice to their patients, through the development of a Treatment Coordinator role, as well as training to support the Clinicians to enable a successful integration of the role into daily clinic life.
The TCO’s will be key members of each team as they manage all aspects of:
1. Conversion of enquiries and the pre-treatment planning process
2. Digital scanning and pre-assessment/screening of patients
3. Liaising between patient and Dentist to identify and communicate preferred treatment options
4. Treatment planning, consents and communication of new patient protocols with patients and team members
5. During treatment - procedures and protocols and ensuring a smooth and efficient patient experience
6. Follow up and sustaining repeat business
7. Reviews, testimonials and generating further enquiries
Learning Content
The course is designed to give each participant the ability to deal with patients with confidence when discussing their smile, and provides assurance to utilise digital technology to facilitate the conversation. This will in turn benefit the patient, Dentist and team by facilitating a smooth patient centred experience.
Aims & Objectives
Understand patient behaviour types and respond accordingly
Understand and be able to ask questions to uncover what is important to the patient and their oral health
Understand how to utilise images and digital scans of a patient’s smile as the foundation of treatment conversion and communication surrounding the patients areas of concern
Understand how to use communication skills to provide a professional and caring service
Be aware of how to enhance team working with strong and effective communication skills
Hit ENROLL to learn more about the Agenda.
Early bird offer! Book before 27th October 2025 to pay only £99.00+VAT. Fee increases to £120+VAT thereafter.
Digital Treatment Coordinator Course, 27-Sep
Saturday 27 September 2025
8:00 AM - 4:00 PM GMT 8 Hours
Course Details
99 GBP excl. VAT. (Early bird price)
Price
Available
Seats
English
Language
7 CPD
CPD Credits
8 Hours
Duration
Coordinator Details
Course Tags
Type
In-Person
Role
Dental Assistant
Dentist
Learning Area
Continuing Education
Practice Management
Dental Specialty, Category or Topic
Digital Dentistry & CBCT
Management & Productivity
Orthodontics
Patient Experience
Digital Treatment Planning
