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Course Description
Have you noticed that patients are losing their interest in caring about their oral health? Have you thought about offering a better experience to them so they can feel motivated to prioritize their well-being?
Three keys to this puzzle lie with the new patient experience, dental team excellence, and leveraging digital dentistry to support oral health outcomes and case acceptance. In this course, leading dental professionals will guide you on a journey toward elevating your dental practice and encouraging patients to visit your office.
Learning Objectives:
Upon completion of this course, learners should be able to:
• Identify the ten key questions you should ask to help improve patient experience and treatment results
• Implement these ten questions into your patient conversations
• Assess several examples of team management for implementation in your own practice
• Describe how an enhanced team experience and improved staff retention can support better patient experiences
• Summarize how digital dentistry solutions and techniques can improve/expand in-practice services offered to the patient
AGD PACE Subject Code: 550 Practice Management and Human Relations
Original Release Date: 6.9.2023 Re-evaluation Date: 6.9.2026
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