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Customer Support

Access Product Resources in the Download Center

To find answers to frequently asked questions about product resources, select a topic below:

All instructions for use can be found in the download center here. 

Safety data sheets for products can be found in the Download Center here.

  • Instructions for Use (IFU)
  • Safety Data Sheets (SDS)
  • Declaration of Conformity
  • Summary of Safety and Clinical Performance (SSCP)
  • QMS Certificate
  • CE Certificate
  • Care and Cleaning Plan (CARE)
  • CAD/CAM Libraries
  • Installation Requirements
  • Processing Guides
  • Recycling Passes
  • Brochures
  • Flyers
  • Scientific Manuals
  • Quick Reference Guide
  • Terms & Conditions

All symbols used on our packaging are explained in the symbols glossary, which you can read and download here.

The IFUs are provided in PDF document format, which requires Adobe Acrobat Reader software. If you don't have Acrobat Reader installed, download it from Adobe's website here.

In the EU, if requested we will provide you a free, printed copy of the Instructions for Use in your preferred language within 7 days. Please find the contact form here.

Search for an IFU either by using the filter functions or entering the article number within the full-text search. If the search result is incorrect or if you get an error message, check that you're using the correct filters or product number.

For Implants products with two reference numbers, please use the second number. Here is an example:

 

e IFU can be displayed in the main type of browsers (Safari, Chrome, Edge, Firefox) and main type of devices (PC, tablet, computer such as Apple, Android, Windows).