DS Core Care provides integrated equipment service and support for your Primeprint

Dentsply Sirona offers a new, comprehensive service solution that combines products, services, and support to help you confidently and safely shape the future of your dental practice. DS Core Care is an integrated, easy-to-understand equipment service and support package that provides you with more time with your patients, quality services, and clearly defined coverage.

Our services

With DS Core Care, you receive support from highly qualified experts who can provide an efficient service solution.


Why choose DS Core Care?

Quick & easy support

You receive support from highly qualified experts who can quickly provide an efficient service solution to limit unnecessary follow-ups.

An immediate solution

Get direct and easy access to up-to-date product information and workflow insights from Dentsply Sirona via our new Customer Support portal, available any time.

A comprehensive solution

DS Core Care combines essential service elements like a hotline, original manufacturer spare parts extended coverage, preventive maintenance, and Customer Support portal.

More time with your patient

DS Core Care helps increase equipment uptime thanks to the combination of premium equipment quality, regular preventive maintenance service, and customer support solutions, letting you focus on your patient and run your practice more efficiently.

Clearly defined coverage

DS Core Care prepares your practice for the unexpected with clearly defined coverage of parts and individualized support options when you need them.

Quality of service

Benefit from a trusted manufacturer and trained service technicians from our wide network of distribution partners. Combine that with regular maintenance intervals and utilization of spare parts, and you receive the high service quality you expect and deserve.

“96%* of 3D printer owners and users highly value an integrated device service for their printers, considering it either a must-have or nice to have.”


"When buying equipment from a company, service is one of the most important and helpful attributes a company can provide. Dentsply Sirona and their partners offer unparalleled support with efficient service, parts, and a dedicated hotline that allows users to be successful and have comfort knowing their investment is well protected.”

Dr. Mike Skramstad, Dentist in US

Primeprint: Supported by DS Core Care

Medical-grade 3D printing system for enhanced patient care

Primeprint is a highly automated, end-to-end, medical-grade 3D printing system for dentists and dental technicians who want to expand their treatment or service offerings.

This smart hardware and software solution is optimized for dental, biocompatible applications and integrates seamlessly into digital workflows in your practice and lab. Primeprint can run the entire printing process, including post-processing, automatically. The high level of automation helps reduce handling times, allows for delegation, and enables maximized productivity.

Explore other components of DS Core

DS Core

The platform where Dentsply Sirona’s Digital Services and Solutions meet

DS Core Create

Expert custom designs at your fingertips

Interested in learning more about DS Core? We're here to help!

Find out more about the DS Core Platform from Dentsply Sirona by contacting us for more information.

Service is subject to country availability and conditions. Please contact your local DS representative for more details. 

*Dentsply Sirona Primeprint Study Feb 2022. Commissioned study for Dentsply Sirona in US and DE. (N=400)